New coronavirus helpline for parents and carers

A NEW helpline has been launched to support parents and carers who are worried about how their child is coping during the coronavirus pandemic.

Dorset Council’s Educational Psychology Service has set-up the helpline to support those who are worried about their child or teenager during the lockdown.

Cllr Andrew Parry, Dorset Council portfolio holder for Children, Education and Early Help, said: “These are difficult times for everyone, but it can be particularly hard on some children who perhaps do not fully understand why they are not going to school and why their routines have changed so much.

“That said, it is also an anxious time for children and young people who know exactly what is happening, and may be finding the coverage very worrying.

“We have launched the helpline to support parents and carers so they can help their children cope with the lockdown. If you live in the Dorset Council area and are concerned about how your child is managing and you need someone to talk to, please ring us.

“Our educational psychologists are available to help you. They will listen to your concerns and can offer practical advice and guidance.”

The helpline number is: 01305 228300. It is open from Monday to Friday from 9am to 4.45pm. Callers need to ring and make an appointment for a 30 minute phone consultation.

Calls are confidential unless there is a risk of harm to the caller, their child or someone else. Brief records are kept of each call.

The service is open to all families in the Dorset Council area.

Woodmead Halls
About Francesca Evans 2532 Articles
Francesca grew up in Lyme Regis and has worked in community journalism in the area since 2011, having gained a First Class Honours degree in journalism and her NCTJ qualifications at Southampton Solent University.

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