Help available for Dorset residents in financial difficulties

DORSET residents are reminded to reach out for support if they are experiencing financial difficulties or are feeling stressed or worried.

As some government interventions due to the pandemic come to an end, Dorset Council continues to work closely with Citizens Advice through the Reaching Out campaign, which signposts to the support available for residents who are struggling.

Cllr Laura Miller, Dorset Council portfolio holder for Adult Social Care and Health said: “We know that some people may need some support over the coming months as they face increased pressures on their finances.

“Whether you’re worried about paying the rent or mortgage, or struggling to keeping up with bill payments, or if think you may need help to access free school meals or benefits – it’s best to reach out early for support if you can.

“Our colleagues at Dorset Citizens Advice are ready and waiting at the end of the phone to help you. All conversations are confidential, and they will work with you to find a way out of any immediate problems you are facing and help you plan for the longer term.

“We are also working with partners across Dorset to support the mental health of residents. If you’re worried about your mental health you can find lots of mental health and wellbeing support on the Public Health Dorset website.”

Daniel Cadisch, chief officer at Citizens Advice Central Dorset, added: “Some people may find themselves struggling financially as furlough and universal credit top ups come to an end.

“If you’re struggling with living costs and are unable to pay bills, rent or mortgage repayments, we urge you to seek help as early intervention is key.

“Our team of advisers are waiting to help you now.

“They’ll also explain which bills can cause you more problems if you don’t pay them, the potential consequences and extra support that may be available.”

Telephone Dorset Citizens Advice on Freephone 0800 144 8848 or visit

Citizens Advice can provide free, confidential advice on a wide range of financial issues including:

  • Council tax payments
  • Managing bill payments
  • Loans and overdrafts
  • Unauthorised lenders (loan sharks)
  • Claiming benefits
  • Managing living costs
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